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Delivery procedures and charges
 
We want to ensure your items arrive in the same sort of peak condition that they leave our warehouse, so all our orders are carefully packed in boxes or tough padded bags (depending on the size, weight and type of items).
 
Packages leave our Brisbane warehouse each weekday mid-afternoon, so depending on where you live delivery times will vary, as follows (approximate time from when your order leaves us);
 

Destination

Via Australia Post
ESTIMATED delivery time *

Brisbane

next working day

Regional Queensland, Sydney, Melbourne

1-3 working days

Adelaide, Perth, Hobart, Darwin

3-5 working days

Other locations within Australia

4-6 working days

New Zealand

4-6 working days

 
*These times are estimates only based on information supplied to us by Australia Post. Unfortunately we cannot guarantee these times because once your parcel leaves our warehouse it is outside our control. In the event of a delivery going missing, we'll do everything we can to track it down promptly. Australia Post can take up to 10 days to locate missing parcels.
 
Schedule of charges
 
- The amount charged is calculated against the total value of the order.
- Orders placed via this website qualify for discounted delivery rates.
- All orders over $150 have no delivery charges. Note some items have postage included in the price so they are not counted in postage calculations - for example, if your order totals $105 but includes a free shipping item worth $10, postage will be calculated on the balance of goods, in this case, $95.
 
 

STANDARD POST

For delivery within

Australia

For delivery within

New Zealand

Order value:

If ordering by Mail/phone

Website orders

If ordering by Mail/phone

Website orders

Up to $29.99

$6.95

$5.95

$8.45

$7.45

$30 to $60.99

$8.95

$7.95

$10.45

$9.45

$61 to $99.99

$9.95

$8.95

$11.45

$10.45

$100 to $149.99

$10.95

$9.95

$12.45

$11.45

Over

$150**

FREE

FREE

FREE

FREE