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Delivery procedures and charges We want to ensure your items arrive in the same sort of peak condition that they leave our warehouse, so all our orders are carefully packed in boxes or tough padded bags (depending on the size, weight and type of items).
Packages leave our Brisbane warehouse each weekday mid-afternoon, so depending on where you live delivery times will vary, as follows (approximate time from when your order leaves us); Destination | Via Australia Post ESTIMATED delivery time * | Brisbane | next working day
| Regional
Queensland,
Sydney,
Melbourne | 1-3 working days
| Adelaide,
Perth,
Hobart,
Darwin | 3-5 working days
| Other locations within
Australia | 4-6 working days
| New Zealand/Papua New Guniea | 4-6 working days
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*These times are estimates only based on information supplied to us by Australia Post. Unfortunately we cannot guarantee these times because once your parcel leaves our warehouse it is outside our control. In the event of a delivery going missing, we'll do everything we can to track it down promptly. Australia Post can take up to 10 days to locate missing parcels. Schedule of charges
Delivery to Australian or New Zealand addresses is FREE!
Due to the higher cost of shipping, charges apply to delivery within Papua New Guinea.
- The amount charged is calculated against the total value of the order. - Note some items have postage included in the price so they are not counted in postage calculations - for example, if your order totals $105 but includes a free shipping item worth $10, postage will be calculated on the balance of goods, in this case, $95.
|
Order
value
|
For delivery
within
Australia
|
For
delivery within
NZ
|
For
delivery within
Papua New Guinea
|
|
Less
than $30
|
FREE
|
FREE
|
$8
|
|
$30 to
$60
|
FREE
|
FREE
|
$10
|
|
$60 to
$100
|
FREE
|
FREE
|
$12
|
|
$100 to
$150
|
FREE
|
FREE
|
$14
|
|
Over $150
|
FREE
|
FREE
|
10% of order value
|
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