We want to ensure your items arrive in the same sort of peak condition that they leave our warehouse, so all our orders are carefully packed in boxes or tough padded bags (depending on the size, weight and type of items).

 

Packages leave our Brisbane warehouse each weekday mid-afternoon, so depending on where you live delivery times will vary, as follows (approximate time from when your order leaves us);

 

 

*These times are estimates only based on information supplied to us by Australia Post. Unfortunately we cannot guarantee these times because once your parcel leaves our warehouse it is outside our control. In the event of a delivery going missing, we'll do everything we can to track it down promptly. Australia Post can take up to 10 days to locate missing parcels.

 

 

Despite increases in our actual costs, our postage rates have not changed since 2005. sadly, we cannot continue to absorb the increased costs and have decided to introduce some small increases. We have also changed the way charges are applied;

 

- The amount charged is now calculated against the total value of the order.

- Orders placed via this website now qualify for discounted delivery rates.

- Orders over $150 remain free of any delivery charges. Note some items have postage included in the price so they are not counted in postage calculations - for example, if your order totals $155 but includes a free shipping item worth $10, postage will be calculated on the balance of good, in this case, $145.

 

STANDARD POST	For delivery within Australia		For delivery within New Zealand
Order value:	If ordering by Mail/phone	Website orders	If ordering by Mail/phone	Website orders
Up to $29.99	$6.95	$5.95	$8.45	$7.45
$30 to $60.99	$8.95	$7.95	$10.45	$9.45
$61 to $99.99	$9.95	$8.95	$11.45	$10.45
$100 to $149.99	$10.95	$9.95	$12.45	$11.45
Over $150	FREE	FREE	FREE	FREE