Personal information collected by UCB Direct is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers, information is encrypted before you conduct your transaction.

UCB Direct will not pass on your details to any other party and the information you provide will only be used by those necessary to complete and fulfil your order.

UCB Direct will only disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on UCB Direct or the site; (b) protect and defend the rights or property of UCB Direct, the site or the users of the site, and (c) act under exigent circumstances to protect the personal safety of users of the site or the public.

Your activity on our Website may be monitored for research and development purposes by UCB Australia. Any party involved will treat all information as strictly confidential.

If at any time you believe that UCB Direct has not adhered to these principles, please notify us by e-mail at ucbdirect@ucb.com.au and we will use all commercially reasonable efforts to promptly determine and correct the problem.

UCB Legal Notice and Data Protection Policy

Every effort has been made to ensure the accuracy of the information on this website and internet links at the time of its inclusion. UCB Australia reserves the right to make changes and corrections at any time to this website without notice.

UCB Australia makes no representations or warranties about the information provided on this website or any other website accessed through this site. When access is obtained to another website by means of a link from this website UCB Australia has no control over the contents on the other website. UCB Australia accepts no liability which might arise from your use or reliance on any information or links contained on this website and any decision made based on the information contained on this website is your sole responsibility.

Trademarks and Copyright

Unless otherwise indicated, the copyright of all material on this site is owned by UCB Australia. All rights reserved. You are responsible for complying with all applicable copyright laws. We permit you to make copies of this website as necessary incidental acts during your viewing and you may take a print for your personal use of so much of the site as is reasonable for private purposes. All other uses are prohibited.

UCB Privacy Statement

UCB Australia is fully committed to compliance with the Privacy Act. The following principles will apply when we handle your personal information.

Your personal information is only used with your knowledge.

Only information that we actually need is collected.

Your personal information is only seen by those who need it to do their jobs.

We will not pass your personal information on to any other organisation.

Personal information is retained only for as long as it is required.

We will, where necessary, keep your information up to date.

Your information is protected from unauthorised or accidental disclosure.

We will provide you with a copy of your personal information on request.

Inaccurate or misleading data will be corrected as soon as possible.
These principles apply whether we hold your information on paper or in electronic form.

Contact details

All correspondence relating to Data Protection, including requests for copies of the personal information we may hold, should be sent by email to: ucbdirect@ucb.com.au or by post to:

UCB Direct
Locked Bag 3
Springwood QLD 4123
AUSTRALIA